Returns and Refunds Policy

At ALDI Mobile, we want you to be completely satisfied with your electronics and mobile accessories. If your device is faulty or does not meet your expectations, you can return it within 30 days for a full refund or replacement.

Return Process

• 1.
  Check Eligibility

  Ensure your item is in its original packaging with all included accessories and that you have a valid proof of purchase.

• 2.
  Contact Support

  Reach out to our customer service team via our online portal to obtain a Return Merchandise Authorization (RMA) number.

• 3.
  Secure Packaging

  Pack your electronic device securely to prevent damage during transit and clearly mark the RMA number on the exterior of the package.

• 4.
  Ship and Track

  Send your return to our processing center using a tracked shipping service and wait for our team to verify the condition of the hardware.